ABEO B.I.O.system Melissa Neutral

2 reviews
UPC: 418841500021
Was: $199.95 Now: $179
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Size: 5
Width: M

Customer Reviews

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defective zipper

I was so excited to get these boots as I had admired them on a friend. When the arrived however, I could not lower the zipper on the right boot. Turns out there was a defective zipper and the uppermost tooth was missing which 'stuck' the zipper in place. Asked for advice from customer service of how to go about replacing them as it is a manufacturing defect. They wanted me to ship the boots back at MY expense and they would refund me. I didn't want a refund but a replacement. Apparently that is not their policy. Needless to say I will not be paying to ship them back and I will not be shopping here anymore either. I'm a bit bummed as they are very comfortable and stylish.


Got these just after Christmas have worn them several times, warm, comfortable and true to size.

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