Connect with us:
Customer Service

Shopping Online | Payment Options | Shipping | Track Your Order | Returns & Exchanges
Track Your SmartLabel Return | Account Info | Contact UsFAQs | Customer Service Home 

PAYMENT & SALES TAX

Payment Methods
For U.S. orders: FootSmart accepts MasterCard, Visa, American Express, NOVUS (Discover), PayPal, Bill Me Later®

For Canadian Orders: FootSmart accepts MasterCard, Visa, American Express and Diner's Club.

You can order items via the following methods:

  • Phone: 1-800-707-9928
  • Mail: Complete the order form found in each catalog and mail your order to:
    FootSmart
    P.O. Box 922908
    Norcross, GA 30010-2908

We do not accept checks or cash when receiving orders placed by phone, and we do not accept cash payments on our Web site.

Unfortunately, we cannot accept any orders sent to us via e-mail. Shoppers must make purchases via our Web site, over the phone (1-800-707-9928) or by mail. We strictly enforce this rule to protect YOU, as we have designed our Web site ordering system to protect the security of your information. Since ordinary e-mail is not secure in the same way, we cannot accept orders sent via e-mail. For your security, please do not include credit card information in any e-mail you send us. 

If we can offer further assistance, please contact us using our email form, or call our toll free Customer Service number: 1-800-707-9928.

 

Secure Transactions

FootSmart.com is a VeriSign secure site.  All information sent to us is sent over a secure server where personal data is encrypted, protecting against disclosure to third parties.

FootSmart takes online security very seriously. Our Web site uses Secure Sockets Layer (SSL) encryption to transmit your credit card information from a secure Web page to a secure application on our server.

SSL goes into effect at the very onset of the checkout phase, starting with the LOGIN page. We encrypt the entire transaction - login/password, customer billing/shipping information, shipping method, credit card number, etc. - to give our users total privacy when ordering online. If you see an unbroken key or locked padlock at the bottom of your browser window, and https:// in the location window at the top of your browser, you know you're visiting a secured page.

Credit card numbers are securely encrypted and stored on our secure database servers until the order has been processed in our main data environment. 

About PayPal:

PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchants. Once your payment is complete, you will be emailed a receipt for this transaction. Click here to learn more.

About Bill Me Later®:

Bill Me Later® is the new way to pay that's simple, fast and secure. Click here to learn more.

Sales Tax

FootSmart is obligated to collect sales tax on products shipped into Georgia, North Carolina, Tennessee, Kentucky and Indiana only.  The appropriate Canadian duty, GST, PST, and HST will be charged for all Canadian orders.
© 1999-2014 FootSmart.com   Privacy Policy & Security