FootSmart values its Canadian customers, and upholds its Easy Returns and Exchanges policy to all shoppers. If you are not satisfied with your purchase, you can return it within 60 days of receipt. Please remember, though, that footwear products, such as shoes and socks, must be returned in their original, unworn condition, and shoes must be returned in their original boxes.
You can return any item purchased on our Web site by mail only.
If you have any questions, please call us at 800-707-9928, Monday-Thursday 8 am-11 pm ET, Friday-Saturday 8 am-10 pm ET or Sunday 9 am-10 pm ET, or contact us at email@example.com.
FootSmart does everything it can to get your order to you in an efficient and timely manner. Upon receipt, should you choose to refuse delivery of the shipment, and allow the shipment to be returned to us , a 20% restocking fee will be deducted from your refund. If you received a Free Shipping promotion, the shipping and order processing fees that would have been charged, will also be deducted from your refund. If you paid the usual shipping and order processing fees associated with your orders, these will not be refunded as per our regular Return policy.
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