Will I get my order in time for the Holidays?
Yes, we offer three shipping options to get your order in time
for the Holidays. View additional details on our Shipping Page.
  • Standard Delivery
    Order by 7pm ET on Wednesday, December 18
  • Express Delivery
    Order by 7pm ET on Friday, December 20
  • Overnight Delivery
    Order by 2pm ET on Monday, December 23
Can I track my order?
Yes, you can track the status of your order online
by visiting our Tracking Page.
Can I return or exchange my order if I need to?
Yes, Returns & Exchanges are easy at FootSmart. We can accept most returns and exchanges for up to 60 days from your date of receipt. View additional details on our Returns & Exchanges Page.
Can I ship to multiple addresses?
Yes, you can ship to multiple addresses by placing your order through Customer Service at 1-800-707-9928. The shopping cart on Footsmart.com does not currently allow you to ship to more than one address at a time.
Can I change or cancel my order after I’ve placed it?
Contact Customer Service at 1-800-707-9928 for more information.
Do you offer gift wrapping service?
Unfortunately, at this time we are unable to provide gift wrapping.
Can I buy a gift card or gift certificate from FootSmart?
Yes, you can purchase a gift certificate in multiple denominations.
Gift certificates are delivered via USPS and are redeemable through Customer Service at 1-800-707-9928. View our Gift Certificates Page to purchase.
Still have questions?