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We are here to help you!

Do you have questions about your order, need help remembering your password or want more information on FootSmart's return policy? Just fill out the e-form below to get started, we will respond to your email in the order in which it was received as quickly as possible. If you would like to speak to a Customer Service Representative, please call 1-800-707-9928


FootSmart Customer Service

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24 hours a day,
7 days a week

Customer Service: 

800-841-3843 (fax)
Mon-Thurs: 8 am-11 pm ET
Fri-Sat: 8 am-10 pm ET
Sun: 9 am-10 pm ET

Track My Order
Track My SmartLabel Return

Return Address:  FootSmart
Returns Department
4651 Hickory Hill Road
Suite 101
Memphis, TN 38141